Depending on the type of filter, it may need to be cleaned two to four times per year. Sand filters typically require backwashing when pressure rises eight to 10 PSI above normal, as well as deep cleaning annually. In our experience, cartridge filters generally need cleaning every two to three months and replacement every two to three years. DE filters should be backwashed when pressure increases by eight to 10 PSI and require a thorough grid cleaning one to two times annually. Working with professional pool cleaners ensures these maintenance tasks are done right and keeps your water crystal clear. Contact Premium Poolsmith to learn more about the specific needs of your filtration system!

The water could be low, there may be air in the system, the impeller could be clogged, or you might have a suction-side leak. Other possible causes include closed valves, dirty skimmer baskets restricting water flow, a failing pump lid O-ring, or a worn pump motor. According to The Home Depot, running your pool pump for at least eight to 12 hours a day helps keep everything circulating properly. Experienced pool cleaners can quickly identify and fix these issues, saving you time and stress. Our technicians often diagnose and resolve problems during the same visit to get your system back on track.

Weekly maintenance is recommended for most residential pools. Hiring professional pool cleaners for regular weekly service ensures proper chemical balance, prevents algae growth, removes debris before it can cause damage, and identifies potential equipment issues early. This frequency maintains water clarity and sanitation while extending the life of your pool surfaces and equipment. During periods of heavy use or extreme weather, more frequent service may be beneficial.

No, as long as we have access to your pool and equipment area, you don't need to be present. Our pool cleaners can perform all necessary tasks without disrupting your day. Many clients provide gate codes, which we keep secure. We'll send you a confirmation when service is completed.

Our standard weekly maintenance includes water testing and chemical balancing, skimming debris, emptying skimmer and pump baskets, brushing pool walls and steps, vacuuming the pool floor, checking equipment functionality, and inspecting for any potential issues. Our pool cleaners handle all of these tasks with care and precision to keep your pool in top shape. We also provide a digital report after each visit.

Our technicians are fully certified and undergo continuing education to stay current with the latest pool technology and maintenance techniques. Our professional pool cleaners use digital testing equipment for precise chemical readings, provide detailed service reports with photos, and offer a satisfaction guarantee. If you're not happy with our service, we'll return to address any issues at no additional charge.

Depending upon when you reach out to us, our pool cleaners and technicians can often provide repair estimates and complete repairs the same day.

We offer flexible scheduling for vacation coverage. Our pool cleaners can increase visit frequency or schedule additional chemical checks if you're leaving for an extended period. We recommend notifying us at least one week before your departure so we can adjust our maintenance plan accordingly.

Yes, we can drain and clean your neglected pool completely. Our experienced pool cleaners handle the entire restoration process, including draining the contaminated water, professional cleaning of surfaces to remove algae and stains, inspection of all equipment, necessary repairs, refilling with fresh water, and proper chemical balancing. We'll transform your green pool into a sparkling oasis you can enjoy with confidence. We also offer an ongoing maintenance plan to prevent future issues.

High cyanuric acid (CYA) levels cannot be reduced through chemical treatment alone. When CYA exceeds 100 ppm, it can "lock up" chlorine, making it ineffective against algae and bacteria regardless of how much chlorine you add. This condition, known as "chlorine lock," compromises water sanitation and safety. Professional pool cleaners can assist with partial or complete draining, the only effective solution to dilute and reduce CYA to appropriate levels (30-50 ppm), restoring proper chlorine effectiveness.